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Customer Credit Card Dashboards

Data Visualization Business Intelligence 2024
Power BI DAX Data Modeling Excel
Credit Card Dashboard Credit Card Dashboard

🔎 Project Overview

The objective of this project is to develop a comprehensive credit card dashboard that delivers real-time insights into critical performance metrics, trends, and customer details. This dashboard empowers stakeholders to effectively monitor and analyze credit card operations, ensuring informed decision-making and operational efficiency.

📊 Dataset Description

Credit Card Details Dataset

Contains key metrics like Client_Num, Card_Category, Annual_Fees, Credit_Limit, Total_Revolving_Bal, Total_Trans_Amt, and more.

Customer Details Dataset

Includes demographic information like Customer_Age, Gender, Education_Level, Income, and Cust_Satisfaction_Score.


📊 Visualizations Used

Bar & Column Charts

Line Charts

Tables

Slicers

KPI Indicators

Cards

Treemaps


📝 Dashboard Insights

Revenue Analysis

  • Total Revenue: $55.3 million
  • Bills: Largest expense category ($14 million)
  • Swipe Transactions lead revenue ($35 million)

Customer Segmentation

  • Top Spenders: Age 40-50 ($24 million)
  • Businessmen generate $17 million
  • Gender Split: Male ($31M) vs Female ($26M)

Temporal Trends

  • Third Quarter had highest revenue
  • Female transaction volume typically lower than males